Privacy Policy

21 Days to Decide respects your privacy.

We collect only the information required to operate the product, process payments, and provide access to purchased content. We do not sell personal data. We do not use attention-tracking, behavioural profiling, or psychological analysis.

This policy explains what data is collected, why it is collected, and how it is handled.

We collect limited information, including:

• Account information
  Email address and basic account identifiers required for login and access.
• Purchase information
  Payment confirmation and transaction identifiers provided by our payment processor. We do not store credit card details.
• Usage information
  Minimal technical data required to deliver content (e.g. which encounters have been accessed).
• Optional user input
  Any notes or reflections you voluntarily enter are stored for your own use.

We do not collect biometric data, health data, or sensitive personal information.

• We do not sell your data.
• We do not run third-party advertising trackers.
• We do not analyse your behaviour to infer psychological traits.
• We do not share your personal information for marketing purposes.
• We do not use your reflections or notes for training, analysis, or research.

Your decision process remains private.

Data is collected only to:

• provide access to purchased containers
• track encounter availability and progression
• process payments and refunds
• maintain basic account security
• communicate essential service updates

We do not collect data to influence decisions, optimise behaviour, or measure outcomes.

Your data is stored using reputable, industry-standard infrastructure.

Reasonable technical and organisational measures are used to protect information from unauthorised access, loss, or misuse. No system is perfectly secure, but care is taken to minimise risk.

Any notes you choose to write are:

• optional
• private to your account
• not reviewed, analysed, or interpreted by us

They exist solely for your own reference.

We use only essential cookies required for authentication and basic site functionality.

We may use minimal, privacy-respecting analytics to understand overall site usage (e.g. page load errors, general traffic volume). These analytics are not used to profile individuals or track behaviour across sites.

We rely on third-party providers to operate the service, such as:

• payment processors
• hosting and infrastructure providers

These providers receive only the data required to perform their function and are subject to their own privacy obligations.

We retain personal data only as long as necessary to provide access, comply with legal obligations, or resolve disputes.

You may request deletion of your account and associated data at any time, subject to legal and transactional requirements.

Depending on your jurisdiction, you may have the right to:

• access your personal data
• request correction or deletion
• object to certain processing
• request data portability

Requests can be made via the contact details below.

This service is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

If this policy changes materially, we will notify users via email. Continued use after changes take effect constitutes acceptance.

If you have questions about this policy or how your data is handled, you can contact us at:

hello@21daystodecide.com